Did you remember to send that important email and to reply to that other important email? Did you order the supplies for the customer service department? Did you call that potential client and did you update your LinkedIn page and did you consider your next marketing strategy? These are some of the questions that pop..
Customer service is a company’s ability to react to and deal with issues that your customers come to you in a timely and efficient manner. However, 80 % of businesses believe they offer “superior” customer service but only 8% of their customers agree. According to HelpScout: 78% consumers may bail on an intended purchase due..
Small companies are facing this dilemma of growing their business while keeping in touch with each client. There are many automated marketing and sales tools to take SMEs to the next level. This Tech Tuesday, we will compare two of the most popular marketing tools for small firms: InfusionSoft and Hubspot. InfusionSoft is an all-in-one..